Shipping / Returns



All orders received before 2.45 PM EST will ship via FedEx the same day.  Otherwise it will ship next day. 

All orders are shipped in unmarked brown cardboard boxes.


90 day money back, full refund less shipping. One year hardware replacement for any reason. After first year of ownership, with an active subscription, you can replace hardware at 50% off list price.

Subscriptions can be canceled at any time from your My Account page. You can remove the BUC Web Filter from your device by following this how-to guide, and continue using it.

If you have any questions or concerns please call 888-727-3018.