Shipping / Returns

 

Shipping:

All orders received before 2.45 PM EST will ship via FedEx the same day.  Otherwise it will ship next day. 

All orders are shipped in unmarked brown cardboard boxes.

Returns:

90 day money back, full refund less shipping. One year hardware replacement for any reason. After first year of ownership, with an active subscription, you can replace hardware at 50% off list price.

Subscriptions can be canceled at any time from your My Account page. You can remove the BUC Web Filter from your device by following this how-to guide, and continue using it.

If you have any questions or concerns please call 888-727-3018.